Person(s) with IH (PWIH) have described facing challenges when involved in research studies that include taking surveys. This guide* was developed by the Hypersomnia Foundation to provide considerations to inform the design of the survey tool based on information about the unique characteristics of PWIH (see IH Summary and About IH). The considerations and specific examples were provided directly by PWIH in an effort to encourage participant-centered designs for survey studies, which can improve recruitment and engagement, and to optimize the quality of data collection.
Use PWIH-friendly communication formats:
succinct wording, banners, bullets, checklists, more line spacing, and bold font or highlights/shading for the most salient information. Visually and verbally simplifying communications can make it easier for PWIH
to focus on the important details and understand instructions, despite brain fog and other cognitive difficulties.
State Upfront Which Information Will Be Needed.
know in advance if certain information would be helpful to have on hand before beginning the survey (e.g., medical test results, names of prescriptions/medications/supplements and dosage, etc.), thus avoiding the participant having to stop to find information. Given the cognitive difficulties many PWIH
experience, including reduced focus and attention, researchers are more likely to obtain survey completion by providing this information in advance.
Provide Time Estimates for Survey Sections, and Allow Piecemeal Completion, When Possible. PWIH
often have fluctuating and unpredictable cognition; if the survey takes an hour and they can only manage 15-minute increments, they need to be able to “save and return” to their responses. A survey design without this piecemeal completion can be inappropriate for PWIH
and result in compromised accuracy of responses and reduced respondent recruitment/retention.
Allow Difficult Questions to Be Skipped and Readdressed.
Some questions may be challenging for PWIH
to answer immediately, because of their cognitive deficits. Therefore, it can be very helpful to provide a mechanism for them to move on to the next question and readdress skipped questions at the end.
Be Specific About Timeframes. For example, if there is a question about napping, it is very important that the question clearly indicates whether it refers to napping before receiving a diagnosis and starting medications, or after.
Try to Limit the Length of the Survey.
The length of the survey matters – if it is too long, it is easy for PWIH
to become too fatigued/sleepy and/or overwhelmed to properly respond to and complete it.
Consider Grouping the Questions Into Manageable Blocks.
It is important that the survey is divided into manageable amounts of questions and the questions be grouped by related content to help PWIH
stay focused. What works for many is 10 questions to a block (if single-line questions) or 5 questions to a block if the questions are longer than a single line.
Strive to Provide Flexibility in Survey Design.
Be aware when designing a survey for people who have PWIH
that unpredictability of symptoms is common in this condition. Consequently, flexibility is very important in two ways:
How and when a survey is completed; and,
Having questions that 1) allow for more complete descriptions and 2) are not “all or nothing” in design (such as “Yes” or “No” or a choice between “a., b., c., or d.”). This may be quite a challenge, depending on a number of factors. To address that need in a survey, it would be helpful to 1) include the option of “Other” followed by “Comment:” or “Explain:” at the end of each section of questions throughout the survey; and 2) include a free text field for “Comments” at the end of the survey.
Communicate Study Results whenever possible.
It can be very validating to PWIH
and patient advocacy groups to be informed of the results of studies in which PWIH
participated and provided layperson research summaries. It also is validating to be informed that these results are being communicated to the scientific community. When presenting research posters, consider specific, easy-to-read formatting, with a goal to efficiently and effectively communicate the results.1